| Q1 2016 | Q1 2015 | Change% | Q4 2015 | Change % | |
| Operating income, SEK m (1) | 226 | 222 | 2 | 253 | –11 |
| Operating expenses, SEK m (1) | –112 | –107 | 5 | –112 | 0 |
| Operating profit, SEK m | 115 | 115 | 0 | 140 | –18 |
| Net profit, SEK m | 98 | 99 | –1 | 118 | –17 |
| Earnings per share, SEK | 3.35 | 3.43 | –2 | 4.03 | –17 |
| Operating margin, % | 51 | 52 | –1 | 55 | –4 |
| Net inflow, SEK m | 4,960 | 10,000 | –50 | 5,790 | –14 |
| No. new customers (net) | 26,200 | 31,800 | –18 | 23,700 | 11 |
| Savings capital at the end of the period, SEK m | 188,900 | 168,200 | 12 | 191,600 | –1 |
(1) As of 2016, the deposit guarantee fee and the stability/resolution fee are reported as interest expenses and has therefore been transfered from other operating expenses to net interest income. Historical numbers have been adjusted.
Quarterly highlights
□ Launched the possibility for customers to transfer money in real time to their Avanza accounts on evenings and weekends
□ Launched a new Android app with new functions and improved user experience
□ Ranked as one of Sweden’s 100 best sites by Internetworld
□ Topped Apica’s survey on the best web performance in 2016 in the category banking and insurance
Comments of the CEO
Strong customer growth in unsettled market
The first months of the year are usually distinguished by strong customer growth and high activity when many customers reassess their savings for the year ahead. This year was no exception. We delivered our second best quarterly growth ever with 26,200 new customers despite a volatile stock market, geopolitical turmoil and a further drop in market interest rates. The effect of the rocky market climate has instead affected net savings. Even if more customers than ever made deposits, the market conditions resulted in lower net inflow per customer, especially from existing customers. Historically, we have, however, seen the net inflow rebound when investor’s faith in the market return. Long term, a strong customer growth is therefore key to growth in net inflow and savings capital, in order to create growth in operating income.
Operating profit in line with previous year
Operating profit for the first quarter amounted to SEK 115 million, in line with the same period last year. However, several large movements are hiding under the still surface. On the strength of our customer growth, we continue to gain market shares. Net brokerage income rose by 11 per cent year on year, while interest income was squeezed further by the Riksbank’s repo rate cut in February. Our net interest income fell 28 per cent compared with the same period in 2015. The geopolitical concerns also impact fund savings, as reflected by lower income from fund commissions as savers sought out the safe harbours of index and fixed income funds. This trend could quickly turn, depending on market conditions.
A positive factor for the second quarter inflow is that in March we extended our cooperation with Remium, which we estimate will lead to a net inflow of SEK 2.5 billion.
Prioritised areas for 2016
Our focus areas in 2016 are to maintain a strong growth rate, further improve our digital decision-making tools and reach new customer segments, as well as further streamline our business to increase scalability and quality. During the quarter, we were the first Swedish bank to offer customers real time deposits from other banks on evenings and weekends, which was positively received. We completed a reorganisation in Private Banking to further improve our service level towards our growing customer segment. We already see higher satisfaction in customer surveys. We are continuing to enhance our occupational pension offering to maintain a strong growth rate. The number of customers increased by 40 per cent year on year. At the end of the quarter we launched a new, improved mobile trading app for Android to offer a better user experience for our customers and simplify their savings. The new app also better enables further improvements of the offering. The number of customers who use our services through mobile devices now exceeds those who use a computer and the development of mobile services remains a priority.
As a foretaste of what is to come in the second quarter we introduced a greatly improved stock screener in April. This provides the ability to instantly produce a selection of stocks that match one’s investment strategies. April also saw the release of the Reputational Survey for 2016, where Avanza maintained its top ranking in public confidence among Sweden’s banks. A great proof that our efforts to create a better, simpler and inexpensive alternative for the country’s savers are bearing fruit.
Stockholm, 19 April 2016
Martin Tivéus, CEO Avanza
The information contained in this report comprises information that Avanza Bank Holding AB (publ) is obliged to provide as well as that which it has chosen to provide in accordance with the provisions of the Swedish Securities Market Act and the Swedish Financial Instruments Trading Act. The information has been released to the market for publication at 08.15 (CEST) on 19 April 2016.
